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Lost or Stolen Cards

Please report lost or stolen cards immediately!
During Business Hours

Call us immediately at 1-800-543-2811.
Missouri members can also call 1-800-543-2823.

After Business Hours

Evenings, weekends, and holidays call 1-800-543-5073.

ACU Card Alerts

ACU Card Alerts powered by Visa offers real-time alerts that can help reduce fraud and provide you more protection. Learn more and sign up for this free service.

Verified by Visa

Visa's program helps confirm your identity when you make online purchases. It makes shopping online more secure by protecting against unauthorized use of your Visa card. Learn more about this service.

woman reporting her lost or stolen card to ACU on her cell phone