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      Setting Up Your Account

      Account Lookup

      1. Receive a text message.

      Verify your account

      2. Verify your account.

      PIN

      3. Create your 4 digit pin.

      Payment Method

      4. Add your preferred payment method.

      Join ACU in 3 Easy Steps!

      Step 1
      Check Eligibility
      You are eligible to become a member if you or any of your relatives reside or work in Dallas, Collin, or Rockwall County or if you or a relative work at any of our SEG companies.
      Apply Now >
      Step 2
      Apply for Membership
      Apply for membership at America's Credit Union using our convenient online application. When you join you will also become part owner in our financial cooperative.
      Apply Now >
      Step 3
      Open an Account
      Once your application is approved and your initial $25 deposit is received, you will become a member-owner and can begin opening accounts and applying for loans.
      Apply Now >
      Join Today

      Already a member? Click here to stop seeing this message.

      What you should know:

      How to get started.
      • You will receive a text message informing you of the amount due on your loan.  You will be able to review your payment options or you will be able to opt out of our text message service by texting "STOP".
      • The link will take you to a portal where you will be asked to verify your account with your account number and date of birth.
      • When you verify your account for the first time you will have to setup the following:
        • 4 digit pin:  Once you have entered your account number and date of birth, it will prompt you to create a 4 digit pin.  Store this information in a secure place as you will need this pin number to verify future payments.
        • Preferred method of payment: To make a payment, you will have to add your preferred form of payment in the portal.  You can do this by selecting ADD NEW DEBIT CARD or ADD NEW BANK ACCOUNT which will prompt a secure website for you to input your information.  If done correctly, there will be a message stating 'Payment Method Success' and you will be redirected to the payment portal. 
      • Once your account has been successfully verified, you will be directed to the payment portal where you'll be able to see all of your loans and will also be able to select your preferred payment method.
      Make a Payment
      Getting started with message pay
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      Member benefits:

       

      • Convenient ways to pay from an external account: text, website, online/mobile banking
      • Payments accepted from checking accounts, savings accounts and debit cards
      • Your data is encrypted for you security
      • The transaction fee is only $10.00

      member benefits of message pay.
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      Frequently Asked Questions

       
      What you might want to know.
       
      • Can I make a payment on my loans through my online and mobile banking account?
        Log in to your online and mobile account using your smartphone, tablet or desktop and select 'Make a Payment' from the menu bar located on the left.  This will take you to the payment portal where you will have to verify your account.
      • If I opt out of receiving text messages will I still be able to pay my loans online? Yes, you will have to access the payment portal through our website or online and mobile banking. However, you will not receive any text notifications regarding payment reminders and will not be able to make a payment via text message.
      • How can I pay my account via test message?
        • Once you receive a text reminder, you respond "Pay" to the same text. You will be asked to enter your pin to verify your account, once you have completed this process your payment will be complete and you should receive a confirmation text. NOTE: you will have to setup a 4 digit pin and preferred method of payment prior to using text payments.

       

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      ACU NMLS ID #562279

      NCUA
      Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency
      Privacy Policy

      America’s Credit Union will NOT ask you to update your information through an e-mailed link or a cell phone text message. Should you receive an e-mail or text message allegedly from America’s Credit Union requesting such an update, please contact us immediately.

      The ACU website features a number of links to entities associated with ACU and/or the credit union industry. By accessing any of these links, you will be leaving the ACU site and entering a site hosted by another party. For your protection, we encourage you to read the privacy and security policies of the sites you enter, as these policies may be different from those of ACU. 

      America's Credit Union is committed to serving all persons within its field of membership, including those with disabilities. We strive to make not only our physical branches accessible but also to conform to WCAG 2.0 guidelines for website accessibility. Our efforts are ongoing including frequent testing and updates to improve accessibility. Should you have any problems accessing our branches or website, please call us at 972-494-5328 or 800-543-2811 so that we may promptly assist you and remedy any accessibility concerns.

      © America’s Credit Union 2023 All Rights Reserved.