At America's Credit Union our mission is to empower member-owners to improve their economic well-being. We'd love to know how we are doing so far! We are also here to help you with any questions you might have about your accounts. loans or our other banking products and services.
To reach a Member Service Representative immediately, please call us using the phone numbers below, or complete the Contact Us Form and a Member Service Representative will follow up within one business day.
Message Us
Monday - Friday: 8:00 a.m. - 6:00 p.m.
Saturday: 9:00 a.m. - Noon
Have questions on your account? Send us a message via Online Banking/Mobile Banking. We will reach out to you during normal business hours and help you. We can't wait to connect!
Mailing Address
America's Credit Union
PO Box 671149
Dallas, TX 75367
Telephone Teller Banking
Local: 972-494-5328
Local: 214-742-6551
Toll Free: 1-800-543-2811
Toll Free: 1-888-742-6551
Review ACU's Telephone Teller Disclosure.
Report Lost or Stolen VISA® Debit & Credit Cards
To report a lost or stolen America's Credit Union VISA® Debit or Credit Card, please call 214-742-6551 or 1-888-742-6551 as soon as possible.
Activation and PIN Management
In the US: 800-290-7893
Outside the US: 206-624-7998
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ACU NMLS ID #562279
