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Contact Us

America's Credit Union is here for you!

At America's Credit Union our mission is to empower member-owners to improve their economic well-being. We'd love to know how we are doing so far! We are also here to help you with:

  • Questions about membership.
  • Tips on managing your finances.
  • Advice on becoming a homeowner.
  • Applying for a loan or opening an account.
  • and More!

To reach a Member Service Representative immediately, please call us using the phone numbers below, or complete the Contact Us Form and a Member Service Representative will follow up within one business day.

filling out america's credit union contact us form is easy image of two women looking at same cell phone

Call Us

We can be reached by phone:
Monday - Friday: 8:00 a.m. - 6:00 p.m.
Saturday: 9:00 a.m. - Noon

Local: 972-494-5328
Local: 214-742-6551
Toll Free: 1-800-543-2811
Toll Free: 1-888-742-6551
 
Garland Office (Garland, Texas):
Local: 972-494-5328
Local: 214-742-6551
Toll Free: 1-800-543-2811
Toll Free: 1-888-742-6551
Local: 972-494-5328
Local: 214-742-6551
Toll Free: 1-800-543-2811
Toll Free: 1-888-742-6551
 
Motley Office (Mesquite, Texas):
Local: 972-494-5328
Local: 214-742-6551
Toll Free: 1-800-543-2811
Toll Free: 1-888-742-6551
 
Local: 972-494-5328
Local: 214-742-6551
Toll Free: 1-800-543-2811
Toll Free: 1-888-742-6551

 

Contact ACU

Please fill out this form and a member of our team will get back to you as soon as possible during normal business hours. 

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Contact Us Form

More Ways to Contact Us

We have multiple options that allow our members to easily get in touch with us.!


Message Us

Monday - Friday: 8:00 a.m. - 6:00 p.m.
Saturday: 9:00 a.m. - Noon

Have questions on your account?  Send us a message via Online Banking/Mobile Banking.  We will reach out to you during normal business hours and help you.  We can't wait to connect!

Mailing Address

America's Credit Union
PO Box 671149
Dallas, TX 75367

Telephone Teller Banking

ACU members can access their account information through touch-tone technology.  

Local: 972-494-5328
Local: 214-742-6551
Toll Free: 1-800-543-2811
Toll Free: 1-888-742-6551

After selecting your preferred language, press 2 to access Telephone Teller.

Review ACU's Telephone Teller Disclosure.

Report Lost or Stolen VISA® Debit & Credit Cards

To report a lost or stolen America's Credit Union VISA® Debit or Credit Card, please call 214-742-6551 or 1-888-742-6551 as soon as possible.

Activation and PIN Management

In the US: 800-290-7893
Outside the US: 206-624-7998

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