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Contact Us

America's Credit Union is here for you!

At America's Credit Union our mission is to empower member-owners to improve their economic well-being. We'd love to know how we are doing so far! We are also here to help you with any questions you might have about your accounts. loans or our other banking products and services.

  • Questions about membership.
  • Tips on managing your finances.
  • Advice on becoming a homeowner.
  • Applying for a loan or opening an account.

To reach a Member Service Representative immediately, please call us using the phone numbers below, or complete the Contact Us Form and a Member Service Representative will follow up within one business day.

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Call Us

We can be reached by phone:
Monday - Friday: 8:00 a.m. - 6:00 p.m.
Saturday: 9:00 a.m. - Noon

Local: 972-494-5328
Local: 214-742-6551
Toll Free: 1-800-543-2811
Toll Free: 1-888-742-6551
 
Garland Office (Garland, Texas):
Local: 972-494-5328
Local: 214-742-6551
Toll Free: 1-800-543-2811
Toll Free: 1-888-742-6551
 
Local: 972-494-5328
Local: 214-742-6551
Toll Free: 1-800-543-2811
Toll Free: 1-888-742-6551
 
Motley Office (Mesquite, Texas):
Local: 972-494-5328
Local: 214-742-6551
Toll Free: 1-800-543-2811
Toll Free: 1-888-742-6551
 
Local: 972-494-5328
Local: 214-742-6551
Toll Free: 1-800-543-2811
Toll Free: 1-888-742-6551

 

Contact Us

Chat With Us

Monday - Friday: 8:00 a.m. - 6:00 p.m.
Saturday: 9:00 a.m. - Noon

When you see a chat bubble in the lower right-hand corner of your Online Banking/Mobile Banking screen, America's Credit Union experts are available to help via chat. 

Be sure to click on the bubble to start chatting with us! No bubble? Check back soon! We can't wait to connect!

 

Mailing Address

America's Credit Union
PO Box 671149
Dallas, TX 75367

 

Telephone Teller Banking

Local: 972-494-5328
Local: 214-742-6551
Toll Free: 1-800-543-2811
Toll Free: 1-888-742-6551

Review ACU's Telephone Teller Disclosure.

Report Lost or Stolen VISA® Debit & Credit Cards

To report a lost or stolen America's Credit Union VISA® Debit or Credit Card, please call 214-742-6551 or 1-888-742-6551 as soon as possible.

 

Activation and PIN Management

In the US: 800-290-7893
Outside the US: 206-624-7998