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We're Here for You—Thanks for Your Patience

We’re currently experiencing higher-than-normal call volume, and our team is working hard to assist everyone as quickly as possible. While you wait, you can also get started with AVA, our virtual chat assistant—available right here on our site to help guide you through common questions and services. Thank you for your patience and understanding!

How can we help you?

CONTACT US

America's Credit Union is here for you!

We make your passions our priority. How can we help?

Questions about membership.
Tips on managing your finances.
Advice on becoming a homeowner.
Applying for a loan or opening an account.
and More!

Find a Branch Location

Schedule an Appointment

Secure Chat for Members

Contact Us

Call Us

We can be reached by phone:
Monday - Friday: 8:00 a.m. - 6:00 p.m.
Saturday: 9:00 a.m. - Noon

Toll Free: 1-888-742-6551

Local: 214-742-6551

See All Locations

MORE WAYS TO CONTACT US

We have multiple options that allow our members to easily get in touch with us!

Message Us

Monday - Friday: 8:00 a.m. - 6:00 p.m.
Saturday: 9:00 a.m. - Noon

Have questions on your account? Send us a message in Digital Banking and we will reach out to you during normal business hours. We can't wait to connect!

Mailing Address

America's Credit Union
PO Box 671149
Dallas, TX 75367

Bank by Phone Banking

America's CU members can access their account information by phone.

Toll Free: 1-888-742-6551
Local: 214-742-6551

After selecting your preferred language, press 2 to access Telephone Teller.

Review America's CU Telephone Teller Disclosure.

Report Lost or Stolen VISA® Debit & Credit Cards

To report a lost or stolen America's Credit Union VISA® Debit or Credit Card, please call 1-888-742-6551 or 214-742-6551 as soon as possible.

Activation and PIN Management

In the US: 800-290-7893
Outside the US: 206-624-7998

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