Call Us
We can be reached by phone:
Monday - Friday: 8:00 a.m. - 6:00 p.m.
Saturday: 9:00 a.m. - Noon
At America's Credit Union our mission is to empower member-owners to improve their economic well-being. We'd love to know how we are doing so far! We are also here to help you with:
To reach a Member Service Representative immediately, please call us using the phone numbers below, or complete the Contact Us Form and a Member Service Representative will follow up within one business day.
We can be reached by phone:
Monday - Friday: 8:00 a.m. - 6:00 p.m.
Saturday: 9:00 a.m. - Noon
Please fill out this form and a member of our team will get back to you as soon as possible during normal business hours.
Message Us
Monday - Friday: 8:00 a.m. - 6:00 p.m.
Saturday: 9:00 a.m. - Noon
Have questions on your account? Send us a message via Online Banking/Mobile Banking. We will reach out to you during normal business hours and help you. We can't wait to connect!
Mailing Address
America's Credit Union
PO Box 671149
Dallas, TX 75367
Telephone Teller Banking
ACU members can access their account information through touch-tone technology.
Local: 972-494-5328
Local: 214-742-6551
Toll Free: 1-800-543-2811
Toll Free: 1-888-742-6551
After selecting your preferred language, press 2 to access Telephone Teller.
Review ACU's Telephone Teller Disclosure.
Report Lost or Stolen VISA® Debit & Credit Cards
To report a lost or stolen America's Credit Union VISA® Debit or Credit Card, please call 214-742-6551 or 1-888-742-6551 as soon as possible.
Activation and PIN Management
In the US: 800-290-7893
Outside the US: 206-624-7998
Use this convenient search tool to find a surcharge-free ATM across the United States.
Here's more about all the ways being a member of America's Credit Union benefits you!
All you need to know to report any lost or stolen credit cards with America's Credit Union.
All you need to become a member at America's Credit Union - Takes less than 10 minutes
America’s Credit Union will NOT ask you to update your information through an e-mailed link or a cell phone text message. Should you receive an e-mail or text message allegedly from America’s Credit Union requesting such an update, please contact us immediately.
The ACU website features a number of links to entities associated with ACU and/or the credit union industry. By accessing any of these links, you will be leaving the ACU site and entering a site hosted by another party. For your protection, we encourage you to read the privacy and security policies of the sites you enter, as these policies may be different from those of ACU.
America's Credit Union is committed to serving all persons within its field of membership, including those with disabilities. We strive to make not only our physical branches accessible but also to conform to WCAG 2.0 guidelines for website accessibility. Our efforts are ongoing including frequent testing and updates to improve accessibility. Should you have any problems accessing our branches or website, please call us at 972-494-5328 or 800-543-2811 so that we may promptly assist you and remedy any accessibility concerns.