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UPDATE 11/25/20:  The main number to the ACCESS 24 bank-by-phone service is not yet fully operational, though there are now four underlying numbers within the system that are working. You may dial any of them to access the system. Those numbers are:  972-494-3862; 972-272-6660; 972-487-6899; and 972-485-0314. 

ACU offices will be closed Thursday, November 26th and Friday, November 27th in observance of the Thanksgiving holiday. The drive thru at our Forest Lane office will be open Saturday, November 28th from 9am to 1pm. 

      Call Center

      (800) 543-2811
      View All Locations & ATMs

      Contact Us

      We're here for you!

      At America's Credit Union our mission is to empower member-owners to improve their economic well-being. We'd love to know how we are doing so far!

      We are also here to help you with any questions you might have about your accounts or our banking products and services.

      To reach a Member Service Representative immediately, please call your local branch directly using the phone numbers below, or complete the Contact Us Form here and a Member Service Representative will follow up within one business day.

      ACU Phone Numbers

      Home Office (Garland, Texas):
      Local: 972-494-5328
      Toll Free: 1-800-543-2811
       
      Motley Office (Mesquite, Texas):
      Local: 214-227-8306
       
      Springfield Office (Springfield, Missouri):
      Local: 417-881-0482
      Toll Free: 1-800-543-2823
       
      Sherwin Williams Plant Office: 
      Local: 469-246-2165
       

      Report a Lost or Stolen Credit Card

      To report a lost or stolen America's Credit Union VISA® card after hours, weekends, or holidays, please call 1-800-543-5073. During business hours, please call us directly at 972-494-5328 or 1-800-543-2811.

      Contact Us
      ACU Building 001 (3)

      Garland Home Office

      2154 Forest Lane
      PO Box 469046
      Garland, TX 75046-9046

      *Night Drop Available
      *Drive up ATM Available

       

      Telephone Numbers

      (972) 494-5328
      (800) 543-2811

      Fax Number

      (972) 494-0371
      (800) 543-2803

       

      Lobby Hours

      (Temporarily Closed)
      Monday - Friday 9am - 5pm
       

       

      Drive Thru Hours:

      (Still Open)
      Monday - Thursday 7:30am - 5:30pm
      Friday 6:30am - 6pm
      Saturday 9am - 1pm
      Mesquite Texas Credit Union Branch Image

      Motley Office

      3001 Motley Drive
      Suite A
      Mesquite, TX 75150-3457
       

      Telephone Numbers

      (214) 227-8306

      Fax Number

      (972) 681-7302

      Lobby Hours

      (Limited Services Through Slot in Door)
      Monday - Friday 9am - 5pm
       
      Springfield Office

      Springfield Office

      2350 East Bennett 
      Springfield, MO 65804-1732

      *Night Drop Available
      *Drive up ATM Available

       

      Telephone Numbers

      (417) 881-0482
      (800) 543-2823

       

      Fax Number

      (417) 881-8389
      (877) 543-2599


      Lobby Hours

      (Temporarily Closed)
      Monday, Tuesday, Thursday, Friday 8am - 4:30pm
      Wednesday 9am-4:30pm

       

      Drive Thru Hours:

      (Still Open)
      Monday - Thursday 7:30am - 4:30pm
      Friday 7:30am - 5:30pm

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      ACU NMLS ID #562279

      NCUA
      Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency
      Privacy Policy

      America’s Credit Union will NOT ask you to update your information through an e-mailed link or a cell phone text message. Should you receive an e-mail or text message allegedly from America’s Credit Union requesting such an update, please contact us immediately.

      The ACU website features a number of links to entities associated with ACU and/or the credit union industry. By accessing any of these links, you will be leaving the ACU site and entering a site hosted by another party. For your protection, we encourage you to read the privacy and security policies of the sites you enter, as these policies may be different from those of ACU. 

      America's Credit Union is committed to serving all persons within its field of membership, including those with disabilities. We strive to make not only our physical branches accessible but also to conform to WCAG 2.0 guidelines for website accessibility. Our efforts are ongoing including frequent testing and updates to improve accessibility. Should you have any problems accessing our branches or website, please call us at 972-494-5328 or 800-543-2811 so that we may promptly assist you and remedy any accessibility concerns.

      © America’s Credit Union 2020 All Rights Reserved.