We're here for you!
At America's Credit Union our mission is to empower member-owners to improve their economic well-being. We'd love to know how we are doing so far!
We are also here to help you with any questions you might have about your accounts or our banking products and services.
To reach a Member Service Representative immediately, please call us using the phone numbers below, or complete the Contact Us Form here and a Member Service Representative will follow up within one business day.
ACU Phone Numbers
We can be reached by phone:
Monday - Friday: 8:00 a.m. - 6:00 p.m.
Saturday: 9:00 a.m. - Noon
Report Lost or Stolen VISA® Debit & Credit Cards
To report a lost or stolen America's Credit Union VISA® Debit or Credit Card, please call 214-742-6551 or 1-888-742-6551 as soon as possible.
Activation and PIN Management
In the US: 800-290-7893
Outside the US: 206-624-7998
Chat is Available
Monday - Friday: 8:00 a.m. - 6:00 p.m.
Saturday: 9:00 a.m. - Noon
When you see a chat bubble in the lower right-hand corner of your Online Banking/Mobile Banking screen, America's Credit Union experts are available to help via chat.
Be sure to click on the bubble to start chatting with us! No bubble? Check back soon! We can't wait to connect!
Mailing Address
America's Credit Union
PO Box 671149
Dallas, TX 75367
Telephone Teller Banking
Review ACU's Telephone Teller Disclosure.
