Important Information
Important Merger Dates
Dates | Time | Notes |
---|---|---|
Friday, June 27 through Monday, June 30 | May expect interruptions during this time to Online Banking and Debit Cards. | Download & print the following items as they WILL NOT transfer over to the new system: Bill Pay | ACH transactions | External Transfers | Statements |
Monday, June 30 | Business as usual until 1 PM. | You may make your last deposit at this time. Check your balance and download any necessary information from Online Banking. Online Banking will be unavailable after 3 PM. Enroll in Digital Banking starting on July 2nd. Wire transactions will be unavailable until July 2nd. |
Tuesday, July 1 | Lobby: 9:00 AM to 5:00 PM | The branch will be open with limited service. Digital banking will not be available until Wednesday, July 2nd. |
Contact Center: 7:00 AM to 7:00 PM | Extended hours available for a couple days after merger. You can reach us by calling 214-320-8818 or 888-742-6551 for assistance. | |
Wednesday, July 2 | Lobby: 9:00 AM to 5:00 PM Drive-Thru: 8:00 AM to 6:00 PM | All systems are available. You will need to enroll in digital banking, download the mobile app, accept eStatements, enter bill payees, reconnect external accounts. Archived statements will not be available initially. You may go to any of our branch locations to do your banking transactions. |
Contact Center: 7:00 AM to 7:00 PM | Extended hours available for a couple days after merger. You can reach us by calling 214-320-8818 or 888-742-6551 for assistance. | |